How do I restart my device?

  • Try restarting your device by holding down the wake button on the top right corner of your device until the power off screen appears.
  • If a standard restart does not resolve the issue, try a forced restart by holding down the wake and home button simultaneously for 11 seconds.
  • For additional details: https://support.apple.com/en-us/HT201559
Have more questions? Submit a request

Comments